Key features and integrations
What's in Essentials:
Extensive eCommerce integrationsEasily optimize your post-purchase experience thanks to our integrations with the leading eCommerce platforms
Integration with 1,155 carriersReceive updates from 1,155 express carriers, LTL carriers, and postal and freight services worldwide
Customizable tracking pageMake it easy for customers to track their orders with a fully branded tracking page
Email notificationsSend proactive delivery notifications and delay updates to customers via email
SMS notifications Send your customers updates on tracking statuses directly to their mobile phones
see pricing >Shipment visibility and basic analyticsTrack the step-by-step progress of shipments and analyze carrier performance with real-time delivery data
Advanced tools to do more
Everything in Essentials, plus:
Tracking API and webhooksEasily add tracking functionality to your store with our shipment tracking API and get real-time updates from AfterShip by subscribing to tracking webhooks
Klaviyo and Attentive integrationsIntegrate your AfterShip tracking data with your existing Klaviyo and Attentive accounts
Customer feedback surveyCollect feedback on your carriers by allowing customers to rate their delivery experience
Multiple tracking pagesCreate multiple tracking pages and manage their branding separately
Multilingual tracking pagesGive customers a localized tracking experience with automatically translated shipment info
Product recommendations widgetDrive traffic back to your store and generate additional revenue with product recommendations on your tracking pages and in your emails
Powerful AI and analytics
Everything in Pro, plus:
Advanced email triggersSend customized updates to your customers for an even wider range of order and shipment statuses
AI Predictive estimated delivery datesSet clear delivery expectations for your customers by displaying accurate AI-powered delivery dates
Carrier auto-correctionAutomatically fixes any wrong carrier info to ensure your shipments are tracked correctly
On-time and transit time reportsSee how long shipments took and how many were delivered early, on time, or late by route and carrier
Remove AfterShip branding Remove the AfterShip footer from emails and landing pages to improve your branding
Custom domain for tracking pagesImprove your search engine rankings and brand visibility with custom tracking page URLs
A custom plan built to scale
Everything in Premium, plus:
Custom platform integrationsWe'll help you integrate AfterShip with your eCommerce platform or app
Enterprise single sign-on (SSO)Improve security and make logging in easier for your members with OIDC- and SAML-based SSO
Custom API rate limitOur API rate limit scales with your business
AI Predictive EDD APIFully customize how you want to display the EDD with access to our dedicated API
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